Incident Management
Auto-generated incidents · Root cause analysis · AI reports
Sample
3
OPEN
2
INVESTIGATING
1
RESOLVED
2
CLOSED
INC-2026-0142critical
Cold Chain Breach
Dr Meera Iyer · 45m ago
75m
SLA left
INC-2026-0141high
Spillage
Amit Sharma · 22m ago
38m
SLA left
INC-2026-0140high
Safety Violation
Vikram Reddy · 35m ago
145m
SLA left
INC-2026-0139medium
Wrong Stacking
Pooja Nair · 50m ago
190m
SLA left
INC-2026-0138high
Unauthorized Access
Security Lead · 5m ago
25m
SLA left
INC-2026-0137medium
Equipment Failure
Sanjay Gupta · 5h ago
0m
SLA left
INC-2026-0136medium
Cargo Damage
Neha Patel · 10h ago
0m
SLA left
INC-2026-0135low
Dock Accident
Operations Lead · 1d ago
0m
SLA left
INC-2026-0142investigatingcriticalAI Auto-Generated
Cold Chain Breach
Owner: Dr Meera Iyer · Opened: 08 Aug 2026 07:45 · SLA: 120 min
Description
Cold Unit D temperature exceeded 5°C threshold for 15+ minutes. 3 pallets of perishable cargo at risk.
Root Cause Analysis (AI-Generated)
Preliminary RCA: Door sensor indicates door was left open for 12 minutes during pallet transfer. Contributing factors include staffing gap at Zone D during shift change (13:30-14:00). Recommend: automated door-close alerts, additional staff during peak hours.
Incident Timeline
Temperature threshold breached
System · 08 Aug 2026 07:45
Alert escalated to on-call
AutoEscalation · 08 Aug 2026 07:50
Dr Meera Iyer acknowledged
Dr Meera Iyer · 08 Aug 2026 07:55
Inspection dispatched
Dr Meera Iyer · 08 Aug 2026 08:00